Privacy policy
LYNE London (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from www.lynelondon.co.uk.
1. Information We Collect
We collect the following types of personal information:
-
Personal Details: Name, billing address, shipping address, and contact details.
-
Payment Information: Processed securely by third-party payment providers (we do not store full card details).
-
Device Information: IP address, browser type, and cookies for analytics and performance.
-
Order Data: Purchase history, preferences, and communication records.
2. How We Use Your Information
We use your data to:
-
Process and deliver your orders.
-
Provide customer support and handle returns.
-
Improve our products, services, and website experience.
-
Send order updates and, if opted in, marketing emails.
-
Comply with legal obligations.
3. Cookies
Our site uses cookies to enhance your experience.
You can disable cookies in your browser settings, but some parts of the site may not function properly without them.
4. Data Sharing
We only share your information with:
-
Service providers (e.g. payment gateways, shipping partners, and suppliers) to fulfill orders.
-
Analytics tools (e.g. Google Analytics) for performance insights.
-
We do not sell your personal information to third parties.
5. Data Retention
We keep your personal information for as long as necessary to fulfill the purposes outlined in this Policy unless a longer retention period is required by law.
6. Your Rights
Under UK and EU data protection laws, you have the right to:
-
Access the data we hold about you.
-
Request correction or deletion of your data.
-
Withdraw consent for marketing communications.
-
File a complaint with the UK Information Commissioner’s Office (ICO).
To exercise your rights, contact us at info@lynelondon.co.uk.
7. Security
We take reasonable precautions to protect your personal data against unauthorized access, alteration, or disclosure.
All payments are encrypted and processed through secure gateways.
8. Updates to This Policy
We may update this Policy periodically. The latest version will always be available on our website.
9. Contact
For questions regarding this Privacy Policy:
📧 info@lynelondon.co.uk
🌐 www.lynelondon.co.uk